Shipping policy
Shipping Details
Last updated: August 25, 2026
At VeloSculptLab.store, we strive to deliver your orders as quickly and safely as possible. Below you'll find all the information you need about our shipping process.
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Estimated Delivery Times
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days
- International Shipping: 10–21 business days (depending on destination)
3. Shipping Rates
Shipping rates are calculated at checkout based on your location and the weight of your order. Free standard shipping is available on orders over a certain threshold — check our current promotions for details.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our carrier's website.
5. International Shipping
We ship to most countries worldwide. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at support@VeloSculptLab.store. We will work with the carrier to resolve the issue as quickly as possible.
7. Contact Us
For any shipping-related questions, please contact us at support@VeloSculptLab.store.